Privacy, Explained Clearly.
This notice describes what happens when you visit UMEH Agency, send a request for information, complete the Brand Impact Brief, or book a Growth Blueprint conversation.
What We Collect.
- MessagesYour name, email, message type, message, and any campaign context you arrived with go to our dedicated HubSpot contact form.
- Brand Impact BriefWe ask for your first name and email, with an optional phone number. At completion, your 14 answers, score, five pillar scores, and any optional business context you provide go to a separate HubSpot form. We also preserve encrypted versions of your completed assessment and optional action-plan answers on our hosting platform, so later updates do not erase the earlier context. Your result remains on screen if a submission fails.
- Discovery and private briefsThe discovery form collects your organization, role, goal, audience, offer, current activity, obstacles, requested help, timing, and supporting materials in HubSpot. When you request a private email copy, Resend delivers a verification link. After you explicitly open that link, we check discovery and booking records under your verified email and preserve dated, encrypted copies. The link expires after seven days; private browser access uses a secure cookie lasting one day. You may choose to send a separate private prep brief to Jesse. We keep these encrypted records while needed to prepare and support our business relationship; no fixed deletion period is currently set. Clearing browser storage does not delete server or CRM records.
- BookingsIf you choose to book, a HubSpot calendar opens in a popup on this site. The calendar loads from HubSpot when you open it. HubSpot asks for your first name, last name, email, and chosen time and records the booking in our CRM. Campaign tags may travel with that link. A scheduling click alone is not a confirmed meeting. For booked video sessions, HubSpot is connected to Google Meet. This integration has account-level access to contacts, Google Meet-created Drive files, conference details, and Meet settings. Recording and transcript sync are not enabled.
- Site activityWe keep first and later visit details, including landing page, referrer, and recognized campaign tags, in your browser's local storage. The assessment also saves your progress and answers there so you can return on the same device.
How We Use It.
We use submitted information to respond to messages, deliver your on-screen assessment, prepare for requested conversations, understand how people find us, and improve the site. HubSpot stores the form and booking records for these purposes. The optional assessment checkbox records your interest in occasional insights; checking it currently does not start a marketing subscription or an automated email series. We do not currently send automatic result emails. When you choose “Email My Score,” your first name, email address, and computed result are sent through Resend to deliver one requested copy. A requested personalized plan copy also includes the first-week actions shaped by your business context. That request does not create a marketing subscription. We keep protected delivery receipts and request limits containing identifiers, timestamps, delivery status, and hashed email or network identifiers. These delivery receipt tables do not store your assessment answers or email address; the separate private-brief records described above contain encrypted assessment and discovery context. When the separate follow-up subscription is available, you must request it explicitly and confirm using an email link and confirmation button. It covers five messages over 14 days; you can unsubscribe at any time. Your earlier interest checkbox does not count as this confirmation. For that subscription, we keep an encrypted copy of your email, first name, completion identifier, and computed result, plus consent and suppression metadata. The encrypted payload becomes ineligible after 30 days and is removed during later request cleanup. Receipt and suppression metadata remain for duplicate protection and preference enforcement. We check current HubSpot contact and meeting status before each follow-up send; unavailable or unclear checks stop sending. When a current, verified action plan is available for that assessment, its first-week recommendations guide the follow-up content.
On umehagency.com, Google Analytics 4 is configured to receive page views and selected interaction events. It uses a browser identifier in a first-party cookie. We do not intentionally send names, email addresses, phone numbers, or free-text answers in analytics events. Analytics is disabled on the generated Sites hostname. You can limit cookies through your browser or Google's Analytics opt-out.
Your Information And Choices.
HubSpot, Google, Resend, and our Sites hosting platform process information for the functions described above. When you open the embedded HubSpot calendar, HubSpot’s own privacy and cookie practices also apply. We keep business message and booking records for as long as needed for our relationship and applicable recordkeeping duties; we have not set a fixed deletion period in this notice.
To ask what information we have about you, request a correction or deletion, or raise a privacy concern, email jesse@umehagency.com. We will review the request and respond under applicable requirements. You can clear this site's local storage in your browser; doing so removes saved assessment progress on that device. You may book or contact us without opting into occasional insights.
For details about our service providers, see HubSpot's privacy policy and Google's privacy policy. See also Resend’s privacy policy. We will update this notice if the site's data practices change.